Understanding Support at Home Service Arrangements
A plain-English overview of how Support at Home works: assessment, classification, budget and provider arrangements.
2026-09-25 | Content safety reviewer
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Kindora Connect Services
Domestic assistance is help with cleaning, laundry and shopping for older people in Adelaide under Support at Home. Kindora Connect delivers it as an associated provider through VitalCare Support, so your home stays clean and safe. Call us or send an enquiry to get started.
Delivered as an associated provider through VitalCare Support
Domestic assistance for seniors in Adelaide is help with the housework that keeps your home clean and safe. Kindora Connect provides domestic assistance under Support at Home (formerly Home Care Packages), so you can put your energy into the things you enjoy.
A tidy, safe home also lowers the risk of falls. Our support workers do the jobs that have become hard, and leave the rest to you.
We help older people keep on top of the housework in suburbs such as Tea Tree Gully, Mawson Lakes and Elizabeth.
Support at Home domestic assistance covers essential light cleaning, laundry and shopping. A visit can include:
Some jobs are outside Support at Home domestic assistance, such as professional carpet cleaning, pest control, dry cleaning and pet care. The cost of groceries is also yours.
It suits older people who want to stay independent at home but find housework tiring or unsafe. For example:
Kindora Connect delivers Support at Home services as an associated provider through VitalCare Support. VitalCare Support is the registered provider and manages your Support at Home budget. Kindora Connect plans and delivers your day-to-day services and is your main contact for your care.
If you are new to this arrangement, read how Support at Home arrangements work.
Domestic assistance is in the everyday living service group. It needs to be one of your approved services and fit within your Support at Home budget, and you pay a contribution based on the service and what you can afford.
Your worker arrives at the regular time and checks with you what matters most today. They might start a load of washing, clean the bathroom and kitchen, then vacuum while it dries.
Before they go, the clean washing is folded or hung, the bins are out if it is collection day, and they mention any hazard they noticed, like a loose mat.
Make a referral today and take the first step towards accessing domestic assistance support.
Refer NowOur team is here to help you understand how domestic assistance services can support your needs.
Contact UsIf the person is an NDIS participant, household tasks support can be funded through their NDIS plan. Kindora Connect is a Registered NDIS Provider.
NDIS Household Tasks Support in AdelaideCommon questions about domestic assistance in Adelaide.
Domestic assistance covers essential light cleaning. Professional services such as carpet cleaning and pest control are outside what Support at Home funds for domestic assistance.
Yes. Shopping assistance is part of domestic assistance. We can shop with you or for you. The cost of the groceries is yours.
That depends on your approved services and your budget. Many people have a weekly or fortnightly visit, planned with you.
Usually yes. Workers use your products and equipment, so you stay in control of what is used in your home. Tell us about any allergies.
We visit people at home and in the community across northern and north-eastern Adelaide, including:
Related guides
Plain-English guides connected to this service.
A plain-English overview of how Support at Home works: assessment, classification, budget and provider arrangements.
2026-09-25 | Content safety reviewer
Read guideWhat an associated provider is under the aged care rules, and how Kindora Connect delivers Support at Home through VitalCare Support.
2026-09-25 | Content safety reviewer
Read guideWhat changed when Support at Home replaced Home Care Packages on 1 November 2025, who moved across and what stayed the same.
2026-09-25 | Content safety reviewer
Read guideHelp preparing simple, nourishing meals at home and encouragement to eat and drink well each day.
Light gardening, minor repairs and safety jobs around the home, so paths stay clear and small problems do not become hazards.
Respectful help with showering, dressing, grooming and daily routines so you can keep living at home.
Nursing care at home by registered or enrolled nurses, arranged through VitalCare Support under your Support at Home care plan.
Call us, make a referral or send a message. We'll talk through the support you're looking for and explain what happens next.
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