Understanding Support at Home Service Arrangements
A plain-English overview of how Support at Home works: assessment, classification, budget and provider arrangements.
2026-09-25 | Content safety reviewer
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Kindora Connect Services
Support at Home personal care is help with showering, dressing and grooming for older people living at home in Adelaide. Kindora Connect delivers it as an associated provider through VitalCare Support, and from 1 October 2026 approved personal care is fully funded. Call us to get started.
Delivered as an associated provider through VitalCare Support
Personal care for seniors at home in Adelaide is help with the private, everyday tasks that get harder with age, like showering, dressing and grooming. Kindora Connect delivers personal care under Support at Home (formerly Home Care Packages), with visits planned around your routine and your dignity.
Accepting help with personal care can feel like a big step. We go at your pace, explain what we are doing, and leave the tasks you can still manage to you.
Our office is in Modbury, and we visit older people for personal care across the surrounding northern and north-eastern suburbs.
Personal care under Support at Home covers help with self-care and daily living activities. Depending on your approved services, it can include:
Personal care suits older people who want to stay at home but find some self-care tasks unsafe or tiring. For example:
Kindora Connect delivers Support at Home services as an associated provider through VitalCare Support. VitalCare Support is the registered provider and manages your Support at Home budget. Kindora Connect plans and delivers your day-to-day services and is your main contact for your care.
Read more about what being an associated provider means for you.
Personal care must be one of the services approved for you after your aged care assessment, and it is paid from your Support at Home budget. From 1 October 2026 the Australian Government fully funds personal care, so there is no out-of-pocket cost if personal care is approved in your support plan.
Personal care sits in the independence service group until 30 September 2026. From 1 October 2026 it moves to the clinical supports group.
Your support worker arrives at the time agreed with you, says hello and checks how you are feeling today. They set up the bathroom so everything is within reach, then help with the parts of your shower and dressing you have asked for.
You choose your clothes and how you like your hair done. Before leaving, your worker makes sure you are comfortable and safe, and lets your family know if anything has changed, with your permission.
Make a referral today and take the first step towards accessing personal care support.
Refer NowOur team is here to help you understand how personal care services can support your needs.
Contact UsIf the person is an NDIS participant, personal care support can be funded through their NDIS plan. Kindora Connect is a Registered NDIS Provider.
NDIS Personal Care in AdelaideCommon questions about personal care in Adelaide.
From 1 October 2026, the Australian Government fully funds personal care. If personal care is approved in your support plan, you will not have an out-of-pocket cost for it.
We aim to send familiar workers so you are not explaining your routine to someone new each visit. We let you know in advance if someone different is coming.
Your worker explains each step, asks before helping, keeps you covered where possible and leaves the tasks you want to do yourself to you.
Yes. Personal care needs to be one of the services approved for you after your aged care assessment, and planned with you as part of your Support at Home services.
We visit people at home and in the community across northern and north-eastern Adelaide, including:
Related guides
Plain-English guides connected to this service.
A plain-English overview of how Support at Home works: assessment, classification, budget and provider arrangements.
2026-09-25 | Content safety reviewer
Read guideWhat an associated provider is under the aged care rules, and how Kindora Connect delivers Support at Home through VitalCare Support.
2026-09-25 | Content safety reviewer
Read guideWhat to prepare before calling, enquiring or making a referral for NDIS or Support at Home services.
2026-09-25 | Content safety reviewer
Read guideNursing care at home by registered or enrolled nurses, arranged through VitalCare Support under your Support at Home care plan.
Help getting to physiotherapy, OT and other allied health appointments, and keeping up home exercise plans in between.
Friendly reminders to take your medicines at the right time, following your care plan, with concerns passed on quickly.
Hands-on help to move safely around your home, get ready for the day and use your mobility aids with confidence.
Call us, make a referral or send a message. We'll talk through the support you're looking for and explain what happens next.
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