Support at Home enquiries should be discussed through the correct provider arrangements. Kindora Connect delivers Support at Home services as an associated provider through VitalCare Support.
What the conversation may cover
- The person's current arrangements and who is authorised to discuss support.
- The type of support being requested.
- The suburb or service area.
- Any care-plan, safety or communication considerations that should guide the next discussion.
What to avoid assuming
An enquiry should not assume eligibility, funding approval, worker availability or an automatic start date. The discussion is used to understand the pathway and what information may be needed next.
Discuss Support at Home