How to Make an NDIS Referral
A practical guide for participants, families and support coordinators preparing an initial NDIS referral to Kindora Connect.
2026-09-25 | Content safety reviewer
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Kindora Connect Services
NDIS personal care is help with showering, dressing, grooming and daily routines for participants living in Adelaide. Kindora Connect, a Registered NDIS Provider, plans each visit around your preferences and privacy. Call us or make a referral to talk about the support you need.
Help with showering, dressing, grooming and daily routines, planned around your preferences and delivered with dignity.
NDIS personal care in Adelaide is help with the everyday tasks that keep you clean, comfortable and ready for your day. Kindora Connect is a Registered NDIS Provider, and our support workers visit you at home to help with showering, dressing, grooming and the routines that matter to you.
You stay in charge of how support happens. We plan each visit around your preferences, your privacy and the way you like things done, so help feels respectful rather than rushed.
Our support workers visit homes across the north and north-east, from Modbury, where our office is, to Tea Tree Gully and Mawson Lakes.
Personal care covers the hands-on tasks you need help with, at the times of day that suit you. Depending on your plan and needs, a support worker can help with:
If you need help with complex health-related tasks such as catheter care, enteral feeding or complex bowel care, read about our high intensity personal care. Those supports need specific training for each person.
Personal care suits people whose disability makes some daily tasks unsafe, tiring or impossible to do alone. For example:
Families often contact us first. If you are enquiring for someone else, our guide on how family members can enquire about support explains what to have ready.
Personal care is usually paid from the core supports budget in your NDIS plan, under the support category called assistance with daily life. The NDIS describes this category as help with daily tasks such as personal care, cleaning and cooking.
Core supports funding is flexible. You can usually move it between core support categories to suit your goals, as long as the supports are ones the NDIS can fund and are in line with your plan.
We work with NDIA-managed, plan-managed and self-managed participants. Before support starts, we agree a service agreement with you that sets out the supports, the times and how we will be paid.
A morning visit might start with a quick check-in about how you slept and what your day holds. Your support worker then helps with the parts of your routine you have asked for, such as a shower and getting dressed, and leaves you ready to go.
Visits follow your plan, not a script. If you prefer to do some tasks yourself, your worker steps back. If something seems different, such as new pain or a skin concern, they tell you and, with your consent, the people you have asked us to keep informed.
Personal care is close, private work, so the right match matters. When you start with us we ask about your routine, your communication style and any preferences, such as the gender of your support worker.
Our support workers hold an NDIS Worker Screening Check, current First Aid and CPR, and a Certificate III in Individual Support or are working towards it. As a registered provider, we must make sure workers in these roles have a screening clearance.
Everyone who works with you follows the NDIS Code of Conduct. That includes respecting your privacy, supporting you with care and skill, and raising any concern about your safety or the quality of your support.
Make a referral today and take the first step towards accessing personal care support.
Refer NowOur team is here to help you understand how personal care services can support your needs.
Contact UsKindora Connect also offers personal care for older people through Support at Home, as an associated provider through VitalCare Support.
Personal Care for Seniors at Home in AdelaideCommon questions about personal care in Adelaide.
Yes. Tell us your preference when you enquire. We plan rosters around it wherever we can and let you know early if it affects when support can start.
Many people need help at the start or end of the day. Tell us the times that suit your routine and we will talk through what we can offer in your suburb.
Yes. Your preferences about how tasks are done, what products you use and what you would rather do yourself are written into your support plan, and your worker follows them.
Personal care is usually paid from your core supports budget, under assistance with daily life. Your plan manager, support coordinator or the NDIS can confirm what your plan includes.
We can talk with you, your family and your support coordinator about extra personal care while you settle back in, and adjust visits as you recover.
We visit people at home and in the community across northern and north-eastern Adelaide, including:
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Read guideOne-to-one support to get out into your community, join activities you enjoy and build confidence and connections.
Help with cleaning, laundry and keeping your home safe and comfortable when your disability makes these jobs hard.
A support worker to get you to appointments, work, study and activities, with help along the way if you need it.
Daily personal support for complex health-related needs, by workers trained and competent in the specific support you need.
Call us, make a referral or send a message. We'll talk through the support you're looking for and explain what happens next.
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