NDIS Transport Support in Adelaide

NDIS transport support in Adelaide helps you get where you need to go when public transport or driving yourself is not an option. Kindora Connect is a Registered NDIS Provider, and our support workers can drive you, travel with you, or help you learn a route so you can make the trip on your own.

Getting there is often the hardest part of an appointment or activity. Reliable transport means fewer missed commitments and less reliance on family for lifts.

We drive people across northern and north-eastern Adelaide, for example to Modbury Hospital from Modbury, to Lyell McEwin Hospital from Elizabeth and Salisbury, and to the Royal Adelaide Hospital in the Adelaide CBD.

What does NDIS transport support include?

Transport support is about the whole trip, not just the drive. It can include:

• rides to medical, therapy and specialist appointments
• getting to and from work, TAFE, university or a day program
• trips to the shops, the bank or community activities
• help getting in and out of the car, and carrying bags
• waiting with you, or coming inside, if you need support at the appointment
• travel training, so you can learn a bus or train route step by step

Who is transport support for?

It suits people who cannot use public transport or drive safely because of their disability. For example:

• you have regular therapy sessions and no reliable way to get there
• you are starting a new job and need help with the trip until you are confident
• crowds, noise or changes to timetables make buses and trains too stressful
• your family works and can no longer drive you to every appointment

How is transport funded under the NDIS?

Many plans include recurring transport funding. It sits in the recurring supports budget and helps you pay for travel to work, study, community activities and day programs. The NDIS can pay it into your bank account regularly, or you can claim it.

Transport funding cannot be topped up from your other support budgets. If your support worker also helps you during an activity, that part of the support is usually funded separately, for example from core supports.

Because plans differ, we go through how your trips will be paid for, including any kilometre costs, in your service agreement before the first trip.

What does a typical transport support trip look like?

Your worker confirms the pick-up time the day before. On the day they meet you at your door, help you into the car if needed, and drive you to your appointment.

If you have asked for support at the appointment, they come in with you and help with paperwork or remembering questions. Then they drive you home, or on to your next stop.

How do we keep transport support safe and reliable?

We ask about your mobility, any aids you use, and what helps you feel settled when travelling, such as a quiet car or a familiar route. Tell us if you use a wheelchair so we can talk about which trips we can support.

Workers who drive you hold a valid driver licence and an NDIS Worker Screening Check. They follow the travel plan in your support plan and let you or your contact person know promptly if they are running late.

Making a referral for transport? Our guide explains what happens after an NDIS referral, so you know what to expect.