Transport and Appointment Support for Seniors in Adelaide

Transport for seniors in Adelaide helps you keep up with appointments, errands and the people you care about once driving is no longer an option. Kindora Connect provides door-to-door transport as part of your Support at Home (formerly Home Care Packages) services, with a driver who can help you in and out of the car.

Staying mobile keeps you connected. It means fewer missed appointments and less need to ask family to drop everything for a lift.

Typical trips include Lyell McEwin Hospital for people in Elizabeth, Modbury Hospital for people in Para Hills, and outpatient clinics at the Royal Adelaide Hospital in the Adelaide CBD.

What does transport support include?

Support at Home transport helps connect you with your usual activities. With us, that can include:

• trips to the GP, specialists, the pharmacy or allied health appointments
• shopping trips, banking and other errands
• visiting family and friends, or going to church or a club
• help getting in and out of the car and with your walking frame
• carrying shopping bags to your door
• waiting with you or coming into an appointment if you want support there

Who does transport support help?

It suits older people who can no longer drive, or who find public transport difficult. For example:

• you have given up your licence and your appointments are across town
• buses are hard to manage with a walking frame or after a fall
• your family works during the week and cannot drive you to appointments
• you want to keep going to your weekly club or place of worship

How does transport work under Support at Home?

Kindora Connect delivers Support at Home services as an associated provider through VitalCare Support. VitalCare Support is the registered provider and manages your Support at Home budget. Kindora Connect plans and delivers your day-to-day services and is your main contact for your care.

You can read what being an associated provider means for more detail.

Transport is in the independence service group. The program allows direct transport, where a driver and car are provided, and indirect transport, such as taxi vouchers. Our service is direct transport, so a Kindora Connect driver takes you where you need to go.

Transport must be one of your approved services and fit within your budget. You pay a contribution based on the service and what you can afford.

What does a typical transport trip look like?

We confirm your pick-up time before the trip. Your driver meets you at the door, helps you to the car and makes sure your seatbelt and any mobility aids are sorted.

After your appointment or shopping, they bring you home, help carry bags inside and check you are settled before they leave.